Residential Manager - Riverside House

Registered Manager

Location: Residential House - Newmilns

Line managed by: Service Manager

Salary Scale: £46,331.46 per annum

Hours of Work: 40 hours per week

Job Purpose
To manage the residential house effectively and efficiently, ensuring the effective delivery
of the main responsibilities and key result areas identified within the role of Residential
Manager. To participate in an on call rota to ensure effective management across
services on a 24/7 basis.

Key Duties and Responsibilities
● Responsibility for ensuring and promoting the safeguarding of any young people
that you may come into contact with.
● Work in accordance with Spark of Genius vision and aims.
● Take overall responsibility for all staff, delegating effectively and appropriately.
● Ensure staff teams are supported and supervised on a 24/7 basis which should
include observation of practice across shifts.
● Manage and monitor staffing costs, staffing structures and rota’s, ensuring they
meet requirements of the children’s needs and are in line with allocated budgets.
● Ensure all staff are aware of their responsibilities in relation to adherence of
policies, both in the house, the organisation and those set out in the regulation of
care standards.
● Ensure the house is ready at all times, gaining and retaining good/excellent
grades across the board as identified during internal inspection procedures,
external inspection procedures and other governing bodies.
● To maintain a sound knowledge of current Legislation and Guidelines including
NMS, Children’s Act 1989 Volume 5 Children’s Homes Regulations and
Guidance, incorporating into practice and ensure your staff team are working in
line with.
● Ensure all staff adhere to and work within the policies and procedures
established in the organisation and the house.

● To actively assist with the selection, recruitment and retention of staff to ensure a
safe, nurturing and positive environment.
● Develop and make known to staff a variety of intervention strategies regarding
behaviour management. In order that children can develop coping mechanisms
and changes in patterns of behaviour.
● Take a lead in ensuring meetings and reviews of children and staff are delivered
within required time scales.
● Ensure effective delivery of individual care planning requirements for children and
young people.
● Ensure that the high standards expected in the delivery of care are upheld, and
that the standing of the company is maintained.
● Ensure the home has sufficient and varied information which is accessible to all
regarding access to support agencies that will promote the health and well being
of children & young people in placement.
● Take the lead in ensuring an open culture is created, one in which children feel
that they can complain and that they are listened to.
● Ensure that the house functions in such a manner that staff, children understand,
recognise and celebrate the diversity of cultures and beliefs within the local and
wider community.
● Complete the administration of financial, payroll and staffing related matters in
the house within the prescribed time scales.
● Work in collaboration with Human Resources to manage all employee relations
within the home, in line with current employment legislation and Spark of Genius
policies and procedures.
● Work within the code of confidentiality and ensure that records in the house are
stored and held in a manner which is compliant with regulations.
● Undertake and participate in any required training programmes (including being
responsive to own personal development) which are relevant to the employment
of staff working in children services, paying particular regard to residential care
and the management role in line with National Minimum Standards.
● To complete Induction Standards within 24 weeks of employment.
● To work towards completing TCI/Team Teach/Calms programme within 3 months
of employment.
● Provide staff with sufficient information that ensures they understand the role of a
key worker and devise monitoring systems, which will ensure this is delivered to
a high standard.
● Promote and actively encourage the professional development of staff.
● Ensure that all administrative requirements of the home are maintained in such a
way that they are compliant with good childcare practice, house procedures,
company policies and national care standards and regulations.
● Ensure staff are aware of and deliver the support required, to ensure the life
chance opportunities of children are met in relation to their social, educational,
leisure, emotional, physical and cultural needs.
● To have systems and processes in place which all staff understand, and are
compliant with Safeguarding and Child Protection under the regulation of care.
● At all times promote and ensure anti discriminatory practice.
● Produce, co-ordinate and edit reports to ensure they are delivered to a high
standard.
● Design systems and processes for the delivery of supervision, and Personal
Development Plans (PDP) to all members of staff, working within the organisation
policies and procedures.
● Directly deliver supervision to identified members of staff, in relation to
Supervision and Personal Development Plans (PDP).
● Work as part of a multidisciplinary team.
● Promote and actively encourage the delivery of a safe, structured and nurturing
environment.
● Safeguard and protect the health and well being of children & young people.
● Work in partnership with families, local authorities and external agencies.
● You must cooperate with the Company in complying with the Health and Safety
requirements and are therefore expected to follow Company policies, to acquaint
yourself with the Fire, Health and Safety Procedures at your place of work and
carry out relevant risk assessments of unsafe practices and conditions that
present a safety risk.

Other Requirements:
● You must cooperate with the company in complying with the Health and Safety
requirements and are therefore expected to follow Company policies, to acquaint
yourself with the Fire, Health and Safety Procedures at your place of work and
report any unsafe practices and conditions
● The post holder may be reasonably expected to undertake other duties
commensurate with the level of responsibility that may be allocated from time to
time.
● It is the responsibility of the post holder to comply with Equal Opportunities
requirements at all times.
● Any other reasonable management instruction
The above job description forms part of your main terms and conditions of employment.
The Company reserves the right to vary duties and responsibilities at any time within
legal notification frameworks, however, not outside what is considered reasonable to the
original post.

Person Specification – Residential Manager

Education, Qualification and SSSC Requirements

• SVQ 4/SQF Level 9 Children and Young People and HNC/Academic equivalent qualification that meets SSSC requirements.
• Working towards remaining SSSC conditions eg (Management (PDA, CCSM), Professional Care qualification (BA Hons Social Care, CMS, CQSE, PDA) with no more than 6 months left to complete. 
• SVQ 4/SQF Level 9 Leadership & Management or equivalent.
• Management (PDA, CCSM) or working towards these.
• Professional Care qualification (BA Hons Social Care, CMS, CQSE, PDA).
• Appropriate registration with the SSSC or other relevant regulatory body.

Skills and Experience

• A minimum of 2 years’ experience at Assistant Manager level or a minimum of 4 yrs experience including a supervisory role/professional role and related experience.
• High standard of reporting and recording.
• Evidence of undertaking a supervisory role in relation to staff within a residential environment.
• Experience of formal and informal supervision of staff.
• Leadership and motivational skills.
• Good interpersonal skills.
• Work using own initiative.
• Good communication skills.

Knowledge

• Wide knowledge of the behaviours displayed by children and young people and an understanding of a myriad of intervention strategies.
• Working Knowledge of legislation in relation to child care including National Care Standards, Children (Scotland) Act 1995, GIRFEC.
• An understanding of the process of child development.
• Knowledge and understanding of the principles of team work.
• Understanding the principles of safe guarding and child protection.

Ability

• To apply systems and processes within residential homes that are compliant with the national care standards.
• To develop and maintain effective team working practices across the staff group.
• To convey to the staff the knowledge and skill required in applying a variety of intervention strategies.
• To communicate with outside agencies, children and their families
• Promote the health, safety and wellbeing of children, young people and staff

Other Requirements

• A willingness to participate in all in house training whether mandatory, development or identified training. (Mandatory is working towards an SVQ 4 Leadership & Management or equivalent.
• Ability to work shifts including evening and weekends.
• Full UK driving licence.
• Appropriate Registration with the SSSC must be completed within 6 months of start commencing in the post, if you are not already registered.

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